Best CRM Systems for Small Business - 2019 Reviews & Pricing

What is CRM?

Customer Relationship Management is a strategy followed for maintaining interactions with the customers and managing organizational relationship. CRM system simplifies the work of managing data of all the customers, it helps the company to stay connected to the customer and improves profits in the company.

This tool helps you handle productivity, sales management, customer details, interactions and more.

What does CRM software do?

CRM stores all the data of the customer from their contact information to all the emails, website, social media profile, address, etc. It also automatically pulls in the extra information like the company or individual’s recent activity or related recent news. It can be a storage house for all personal preferences as well.

CRM organizes all the recorded information to give the employees a view of the company or an individual customer with whom they are doing the business.

CRM also record the interaction with all the customer and resurfaces the information to have better conversations with them.

Why is CRM important?

How easy business can be if all the data you require is concentrated into one dashboard which can be organized and updated easily, all this can be done when CRM system comes into the picture.

For a business, every customer is important and with every customer comes a huge pile of data which needs to organize, CRM not only organizes the data but also pull off the extra data to help you get clarity of all aspects of communication with the customer.

Benefits of using CRM System for small business-

Management of Customer Data: It goes without saying that CRM helps in organizing your data and that it also provides you with info as how to make your conversation better.

Sales Reporting: CRM does help you in giving a sales overview and sale performances of various metrics such as calls made, deal booked and support tickets handled.

Customer Segmentation: It is useful for personalization effect, breaking down prospects into smaller and different groups of different characteristics like how big it is, where are they located, how are their reviews, etc.

Top CRM Software

1. Microsoft Dynamics 365 CRM System :

Microsoft Dynamics 365 CRM empowers your organization to mobilize your business process. You can access your data when the network connection is unstable or you are offline. IT admin can build and publish various mobile workspaces according to your organizations’ usage. All this can easily be designed using the point-and-click workspace designer in Dynamics 365.

Microsoft Dynamics 365 CRM Systems For Small Business

It has a rating of 3.8/5 on Google Play store and according to the reviews, it is easy to start and helps to manage the data. Plus, we can get it optimized as per your business needs.

2. Insightly Small Business CRM :

Insightly CRM is a cloud-based application built for businesses of all size and is one of the leading CRM systems. This CRM system is used in over 200 countries and has 1.5 million+ users who trust Insightly to help them manage their customer interactions, opportunities, projects, and sales.

Insightly CRM Systems For Small Business

This system is rated 3.8/5 on Google Play Store and according to the reviews, it an easy and quick app to add data and manage information, modify the stage that client is on with the sales.

3. Zoho CRM System :

It you want to manage your client’s and business’s data while you are on the move, you can rely on Zoho CRM system. Turning your phone into a personal sale assistant with the help of Zoho can let you have access to your client’s data anywhere and everywhere and anytime and every time.

Some key features for Zoho will help you manage schedule, track sales, collaborate with your sales team and nurture client relationships with timely customer support.

It is rated 4.0/5 at Google Play Store according to the reviews- it is very useful for the sales, update all the meetings on the go, reminders you for them and also reminds you for your tasks.

4. HubSpot CRM System :

HubSpot allows you to work from anywhere and access essential data from anywhere. Managing leading deals all time, organized contacts and leads, focus on the day ahead and run your sales process on the road and gives you point according to your meeting and keeps your team informed about all the interactions.

This CRM system is rated 4.1/5 on Google Play store and according to the reviews, this is a sale rejoice! And people have been enjoying to work with the app and it is well organized.

5. Salesforce CRM System :

Wherever you are and whenever you want, manage your day, update records and view dashboards are what Salesforce does.

Running your business in an organized way is every businessman’s dreams, so look no more, Salesforce is here. Managing your customer’s deals, information and productivity, managing your day, advancing your deals, tracking your performance are some of the many things that Salesforce does.

Salesforce CRM Systems For Small Business

It is rated 4.2/5 at Google Play store and according to the review, the app is great no matter where you are, has been constantly improving our business and their app.

6. Agile CRM Software :

Stay connected with your business and team from anywhere and everywhere. The key features of the app are Contact Management, Telephony, Gamification, Deal Management, Appointment Scheduling, Project Management, Email Tracking and Email Marketing, Feedback Management, Ticketing, etc.

It is rated 3.4/5 at Google Play store and according to the reviews, the app there is regarded as awesome and perfect.

7. Teamgate CRM Software :

An advanced software designed just the sale processes. Teamgate’s simple yet playful interface, it is a great tool for business, gives the most important and relevant insights to the salesman. Step to step advice allows you to stay intact with sakes processes and also develop specific skills to enhance sales.

It is rated 4.3/5 on Google Play store and according to the reviews, it is a user-friendly app and the tool is very promising and customer services are very responsible with the responses.

8. Capsule CRM System :

Take your Capsule wherever you go, easy online CRM for handling business. Use your Capsule to keep track of everything you do, whether it be keeping track of people, companies, communication etc. Updating your capsule all the way you go helps you have the information at a place and updated and organized.

It is rated 3.9/5 on Google Play store and according to the reviews, it is a great app and believes that power in small, minute details and thus it has a track of everything you do.

9. OnePage CRM System :

OnePage CRM converts a complex task into a simple to-do list and thus helping you go all along the way without any tension. This app helps you convert leads into a customer, reach your sales target and let you help grow your business, tracks sales, keep a check on emails and create task according to your requirement.