Application Maintenance & Support

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Application Maintenance And Support (AMS)

 In its simplest form, IT support is about offering assistance to individuals and organizations regarding technology-related devices. Its purpose is to provide users with answers to problems they may be experiencing. In a business environment, IT support is more than assistance. It can encompass the setup, installation, and configuration of equipment, plus much more. Soluzione is Microsoft Gold Partner Company specializing in providing Maintenance, Support and Administration Services for Cloud and On-Premise IT Solutions having Applications based on Microsoft, MEAN Stack & other Hybrid Technologies to boost your business productivity by including flexibility, scalability, and a quick return on investment. We provide ITIL based AMS and L1, L2, L3 & L4 Support Services for CSI.

Software Maintenance And Support Services

Security & Stability

Discover end-to-end application maintenance and support service models with 24/7/365 availability & highly secure access processes to address your business needs.

Minimum Downtime

Acquire industry-tested app maintenance concepts such as adaptive, corrective, preventive, and perfective maintenance. Ensure that your applications are up & running with little downtime.

High-Efficiency

With powerful tools and validated knowledge, you can now obtain a detailed review of your software’s performance as well as bespoke application customization to align it with your business.

Customization of features

Industry experts for in-depth assessments of business while maintaining focus for targeted updates and customizations. Work with a leading maintenance company to get curated expertise.

work with a leading software maintenance
company to get curated expertise

Maintenance-of-Adaptive-Software
Maintenance of Adaptive Software

When your software environment experiences significant changes, use our maintenance professionals to fine-tune your application so that it continues to function optimally while retaining stability and utility.

Maintaining-Perfect-Software
Maintaining Perfect Software

Enhance your corporate application’s performance while extending its operating life. To assure efficiency, gain access to transformational functionalities for market-leading usability while also resolving performance-stalling difficulties.

Maintenance-of-Corrective-Software
Maintenance of Corrective Software

Deploy maintenance teams with hands-on experience finding and correcting problems as well as eradicating glitches to eliminate instances that degrade your UX’s quality. In SOS situations, perform remedial repairs as well as routine maintenance.

reputable software maintenance services

Revitalize outdated software and integrate upgraded technology with highly effective legacy software maintenance, which includes:

Perfectionism and Maintenance

We keep your software in good shape for consistent growth by incorporating correct planning, and envisioning contingencies for possible hurdles.

Continuous App Improvement

To make your process apps more robust, get additional help like bug fixing, problem analysis and resolution, and on-call support.

App Support/Maintenance

To keep up with the pace of business, engage in regular app modernization initiatives. Our team is available 24 x 7 x 365

Upgrades to perfection

We’ll create flexible features for your company software based on your ideas. Upgrade a range of new functionalities and features to stay ahead of competition.

Marketing based on results

Employ a team of skilled quality analysts to conduct an in-depth study of your processes and make technological improvements as needed.

Improvements in Technology

To get better results, change DNA of your corporate apps. Rewrite code, rearrange app architecture, and make technology frameworks more efficient.

Compliance/Security Review

For a smooth process, a team of professionals will conduct regular and planned checks on app functionality and compliance standards.

SLA based Support

Ensure that your business needs, such as network uptime, speed, and customer service availability, are satisfied with reliable software.

main challenges in maintenance & support

1. Failure to develop solutions that reduce support expenses to lower total cost of ownership over time.
2. Inadequate custom-built features in software solutions to graph changing company demands.

Broad Classification of Maintenance and Support Services

We provide skilled support and a comprehensive range of maintenance services for:

01

Reconfiguration and modification

We examine your current software and make any necessary changes to ensure that it functions properly. We change the data format, support utility changes, reconfigure hardware, and regulate and integrate new operating systems.
02

Getting Rid of Bugs and Glitches

Soluzione’s Software Support Team quickly fixes software faults in your enterprise app. Eradication of bugs, setting problems with the fundamental algorithm – logical, coding, and design mistakes are all part of our corrective services.
03

Additions and Enhancements

Before releasing your corporate software, we do continual and thorough changes. Our support services assist you with editing, adjustments, software enhancements, insertions, deletions, and changes to your programme.
04

Comprehensive Future-Proofing Analysis

Our support team is capable of analysing your company’s future needs as well as potential concerns based on client feedback and previous events. We want to plan and include solutions that will satisfy future needs.
05

Steps to Software Application Maintenance

We base our software solutions and maintenance measures on issues unique to your industry, and we tailor our solutions to meet those challenges:
06

Gathering Requirements

Our teams begin by gathering the necessary documentation and process specifics for your development project. This aids in the attainment of clarity in terms of maintenance goals.
07

Evaluation of the programme

To successfully comprehend each cog of the application and streamline your programme, rely on extensive knowledge exchange and analytics for corporate apps.
08

Proposal for Maintenance

Rely on our renowned maintenance experts to provide a hyper-aligned maintenance strategy complete with a full maintenance proposal for your approval.
09

Assessment of Infrastructure Stability

For a thorough understanding of your processes and utilities, deploy software maintenance teams to examine the extensibility and scalability of your IT infrastructure.
10

Testing

You can count on rigorous testing techniques to ensure the reliability of your software maintenance efforts once your maintenance methodology is implemented.
11

Publication and Reporting

Utilize teams with selected skill in assembling replies and activities into comprehensible reports for record-keeping and future maintenance reference.

Available Whenever You Need : On-Demand Services

To ensure flawless delivery, we endeavour to integrate best-in-class app maintenance solutions and drive optimal functions of your business apps. Our on-demand services, ranging from bug fixes to task tracking include:

Migration of Operating Systems and Servers

Our programmers look at your IT business plan, on-staff resources, technology, and other facets of IT transformation. We examine your current programmes and, if necessary, recommend OS updates and system migration.

Maintenance by Third Parties

We teach our developers and support specialists so that they can use a range of ways to find bugs in your software and provide support services that meet your needs.

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