Application Maintenance And Support (AMS)
In its simplest form, IT support is about offering assistance to individuals and organizations regarding technology-related devices. Its purpose is to provide users with answers to problems they may be experiencing. In a business environment, IT support is more than assistance. It can encompass the setup, installation, and configuration of equipment, plus much more.
Soluzione is Microsoft Gold Partner Company specializing in providing Maintenance, Support and Administration Services for Cloud and On-Premise IT Solutions having Applications based on Microsoft, MEAN Stack & other Hybrid Technologies to boost your business productivity by including flexibility, scalability, and a quick return on investment. We provide ITIL based AMS and L1, L2, L3 & L4 Support Services for CSI.
Software Maintenance and Support Services
Security & Stability
Discover end-to-end application maintenance and support service models with 24/7/365 availability & highly secure access processes to address your business needs.
Minimum Downtime
Acquire industry-tested app maintenance concepts such as adaptive, corrective, preventive, and perfective maintenance. Ensure that your applications are up & running with little downtime.
High-Efficiency
With powerful tools and validated knowledge, you can now obtain a detailed review of your software’s performance as well as bespoke application customization to align it with your business.
Customization of features
Industry experts for in-depth assessments of business while maintaining focus for targeted updates and customizations. Work with a leading maintenance company to get curated expertise.
Work with a leading software maintenance company to get curated expertise
Maintenance of Adaptive Software
When your software environment experiences significant changes, use our maintenance professionals to fine-tune your application so that it continues to function optimally while retaining stability and utility.
Maintaining Perfect Software
Enhance your corporate application’s performance while extending its operating life. To assure efficiency, gain access to transformational functionalities for market-leading usability while also resolving performance-stalling difficulties.
Maintenance of Corrective Software
Deploy maintenance teams with hands-on experience finding and correcting problems as well as eradicating glitches to eliminate instances that degrade your UX’s quality. In SOS situations, perform remedial repairs as well as routine maintenance.
Main Challenges in Maintenance & Support
Failure to develop solutions that reduce support expenses to lower total cost of ownership over time.
Inadequate custom-built features in software solutions to graph changing company demands.
Reputable Software Maintenance Services
Revitalize outdated software and integrate upgraded technology with highly effective legacy software maintenance, which includes:We keep your software in good shape for consistent growth by incorporating correct planning, and envisioning contingencies for possible hurdles.
To make your process apps more robust, get additional help like bug fixing, problem analysis and resolution, and on-call support.
To keep up with the pace of business, engage in regular app modernization initiatives. Our team is available 24 x 7 x 365
We’ll create flexible features for your company software based on your ideas. Upgrade a range of new functionalities and features to stay ahead of competition.
Employ a team of skilled quality analysts to conduct an in-depth study of your processes and make technological improvements as needed.
To get better results, change DNA of your corporate apps. Rewrite code, rearrange app architecture, and make technology frameworks more efficient.
For a smooth process, a team of professionals will conduct regular and planned checks on app functionality and compliance standards.
Ensure that your business needs, such as network uptime, speed, and customer service availability, are satisfied with reliable software.
Broad Classification of Maintenance and Support Services
We provide skilled support and a comprehensive range of maintenance services for
We examine your current software and make any necessary changes to ensure that it functions properly. We change the data format, support utility changes, reconfigure hardware, and regulate and integrate new operating systems.
Soluzione’s Software Support Team quickly fixes software faults in your enterprise app. Eradication of bugs, setting problems with the fundamental algorithm – logical, coding, and design mistakes are all part of our corrective services.
Before releasing your corporate software, we do continual and thorough changes. Our support services assist you with editing, adjustments, software enhancements, insertions, deletions, and changes to your programme.
Our support team is capable of analysing your company’s future needs as well as potential concerns based on client feedback and previous events. We want to plan and include solutions that will satisfy future needs.
We base our software solutions and maintenance measures on issues unique to your industry, and we tailor our solutions to meet those challenges:
Our teams begin by gathering the necessary documentation and process specifics for your development project. This aids in the attainment of clarity in terms of maintenance goals.
To successfully comprehend each cog of the application and streamline your programme, rely on extensive knowledge exchange and analytics for corporate apps.
Rely on our renowned maintenance experts to provide a hyper-aligned maintenance strategy complete with a full maintenance proposal for your approval.
For a thorough understanding of your processes and utilities, deploy software maintenance teams to examine the extensibility and scalability of your IT infrastructure.
You can count on rigorous testing techniques to ensure the reliability of your software maintenance efforts once your maintenance methodology is implemented.
Utilize teams with selected skill in assembling replies and activities into comprehensible reports for record-keeping and future maintenance reference.
Available Whenever You Need : On-Demand Services
To ensure flawless delivery, we endeavour to integrate best-in-class app maintenance solutions and drive optimal functions of your business apps. Our on-demand services, ranging from bug fixes to task tracking include:
Our programmers look at your IT business plan, on-staff resources, technology, and other facets of IT transformation. We examine your current programmes and, if necessary, recommend OS updates and system migration.
We teach our developers and support specialists so that they can use a range of ways to find bugs in your software and provide support services that meet your needs.