Microsoft Dynamics 365 Business Central Consulting Services
We help businesses adopt and optimize AI-powered enterprise resource planning (ERP) business management solution within their workflows.
Table of Contents
Get Absolute Solutions for your Business
End-to-End Microsoft Business Central ERP Services
Soluzione has been helping businesses implement and scale Microsoft business applications for over a decade. With Dynamics 365 Business Central, we bring that experience into building a connected, reliable system for managing finance, operations, and reporting.
We work closely with your team to understand your processes and configure Business Central accordingly — whether it’s implementation, customization, migration from Microsoft Dynamics GP or MS Dynamics NAV, or integration with tools like Microsoft 365, Power Platform, Azure, and other systems you rely on. With a flexible delivery model and experience working with businesses across regions, we ensure consistent execution, clear communication, and long-term support.
If you’re planning to implement Business Central or looking to improve your current setup, we can help you approach it the right way.
Benefits of Using Dynamics 365 Business Central
AI-Powered Automation
Dynamics 365 Copilot and AI agents in Business Central automate repetitive tasks like invoice processing, payables, sales order monitoring, product descriptions, and issue flagging, resulting in faster financial closes and real-time dashboards.
Real-Time Data Visibility
Embedded analytics and Power BI deliver live visibility into cash flow, inventory, sales pipelines, sustainability goals and operations. This helps reduce stock shortages, optimize supply chains, and spot trends quickly.
Increased Operational Efficiency
Streamlined processes across finance, inventory, supply chain, manufacturing, and service reduce errors, speed up workflows, and centralize data.
Seamless integration with Microsoft ecosystem
It works natively with Microsoft 365 (Outlook, Excel, Teams), Power BI for real-time analytics, Power Automate for workflows, and other Microsoft Dynamics 365 ERP and CRM tools.
Better User Experience and Adoption
Modern, familiar interface (similar to Microsoft tools) leads to quicker training and higher adoption, especially by Microsoft software users, compared to clunky legacy ERPs.
Planning to move from Dynamics NAV, GP, or another ERP?
Or just looking to improve what you already have — without disrupting your operations?
Our Productivity Booster Add-Ons for Dynamics 365
Industries We Have Served
Professional Services
Telecom Utility Providers
Travel & Tourism
Why Choose Us As Your Microsoft Dynamics 365 Business Central Partner
Microsoft Dynamics 365 Expertise
We have more than a decade of experience with Microsoft solutions, which allows us to offer expertise and experience in Microsoft Dynamics 365 ERP implementation.
Around-the-Clock Support
Our global delivery of the Business Central ERP system enables us to support customers from different time zones flexibly – keeping their service operations responsive, reliable, and ready for growth.
End-to-End Ownership
At Soluzione, we take full responsibility for the entire lifecycle of Dynamics 365 BC, so you receive a one-stop solution, and we create long-term value for you.
Flexible Engagement Models
Choose onshore, offshore, or hybrid service models based on your scale and budget, and adapt dynamically to your customer service needs for efficient, cost-effective implementation and optimization.
Implementation Business Central the Right Way
A quick discussion can help you avoid common mistakes and set a clear direction.
Our Implementation Approach
Our work process is designed around real-world service workflows case handling, SLAs, escalations, and omnichannel interactions so agents can work efficiently.
Business Process Assessment
We start by understanding the case types, support channels, SLAs, escalation paths, and agent roles to align the solution integration, migration, and type as per business needs.
Configuration, Customization & Automation
We configure Business Central using Microsoft best practices and apply only the relevant customizations for agents, supervisors, and managers.
Data Migration & System Integration
We help securely migrate historical cases, customer records, and knowledge articles while integrating Microsoft Dynamics 365 ERP with Microsoft-native or third-party systems for a unified service experience.
AI & Copilot Enablement
We enable relevant AI capabilities, such as Copilot-assisted case summaries, knowledge suggestions, sentiment insights, and intelligent routing, to make customer service smarter.
Testing & Go-Live
Now, to ensure everything works fine, our QAs perform rigorous testing and retest after issue resolution, which then leads to a smoother go-live of the ERP solution.
Continuous Support & Enhancement
Post-launch, we offer support for a specific period to monitor performance and enhance customization, if required. While this support can continue for a lifetime if needed.
Microsoft Business Central Pricing Details
Microsoft Dynamics 365 Business Central free trial
$0 user/month, paid yearly
Get your finance, service, sales and operations team benefit for free with the advanced capabilities of Business Central with 30 days free trial.
See Licensing DetailsDynamics 365 Business Central Essentials
$80 user/month, paid yearly
Get AI-Powered capabilities of business management for finance, sales, and operations.
See Licensing DetailsDynamics 365 Business Central Premium
$110 user/month, paid yearly
Explore Microsoft Business Central fully along with enhanced capabilities for service management and manufacturing.
See Licensing DetailsDynamics 365 Business Central Premium
$8 user/month, paid yearly
Fulfill your basic needs with capabilities to read data, approve workflows, and create or update select information.
See Licensing DetailsNote: These prices are subject to change. We suggest reaching out to our team for updated pricing and licensing details.
Get an Estimated Dynamics 365 Pricing
With our pricing calculator, you can check the estimated cost you will invest to serve your customers even better.
Dynamics 365 CRM Expertise Across Business Functions
Get an AI-powered sales CRM solution with our certified team who ensure complete support so the team can focus on closing deals.
Deliver your customers the best service in real time with personalized query resolution, actions, and recommendations.
Unify customer data to create a 360° customer view and drive personalized, data-driven engagement strategies.
Manage projects, resources, and financials in one system — from project planning to billing and delivery.
Optimize on-site service operations with intelligent scheduling, work order management, and mobile enablement.
Manage the complete employee lifecycle, automating compensation, benefits, leave, and performance tracking, integrating seamlessly with this cloud-based HRIS.
Execute targeted campaigns, track engagement, and align marketing activities with sales using a Dynamics-native marketing automation solution.
What Our Customer Says?
Soluzione is the most professional and competent of organizations in an industry where most people don’t seem to know what they are doing. Things get done, quickly, easily, and usually on the iteration.
The programmers are knowledgeable and responsive. I especially appreciate their ideas and suggestions on how to best maximize CRM. I would definitely recommend Soluzione for Dynamics CRM development.
The Soluzione team quickly understood our legacy environment and built the electronic timecard in short order with little direction. We couldn’t have met our customer demand without their rapid response.
Frequently Asked Question
Part of Microsoft Dynamics 365 ERP, Business Central is a comprehensive, cloud-based ERP solution designed specifically for small and medium-sized businesses (SMBs). It unifies core business processes — including finance, sales, purchasing, inventory, supply chain, projects, and operations — into a single, modern platform.
It helps businesses by:
- Supporting business growth with the performance of the Microsoft Cloud.
- It brings flexibility and capability to work from anywhere on any device.
- Expand business globally with Business Central available in 242 countries in 47 languages.
- Collaborate in Microsoft Teams with access to Business Central data at no additional cost.
- With embedded Microsoft Power Automate experience and Copilot, enhance productivity with built-in workflow templates.
- Track and report easily with accuracy to achieve your goals.
Business Central is available in two main editions: Essentials and Premium. The modules depend on the license chosen.
Core modules available in both Essentials and Premium:
- Financial Management (general ledger, accounts receivable/payable, bank reconciliation, fixed assets, budgeting, financial reporting)
- Sales & Marketing (quotes, orders, pricing, customer management)
- Purchasing & Payables
- Inventory Management
- Supply Chain Planning
- Project Management
- Warehouse Management (basic)
Additional modules in Premium only:
- Manufacturing (production orders, bills of materials, capacity planning)
- Service Management (service orders, contracts, field service)
Yes, both automation and AI-driven insights are supported by Business Central as its an AI-powered ERP system.
Yes. Business Central is highly extensible without needing to modify the core code (which preserves upgradeability). This includes:
- Extensions (app-based) from Microsoft AppSource or developed by partners.
- AL (Application Language) code for deeper custom logic.
- Power Platform tools (Power Apps for custom forms/screens, Power Automate for workflows, Power BI for tailored dashboards).
- Configuration tools, page customizations, and report modifications via the built-in designer.
- In 2026, new capabilities will allow designing custom AI agents directly in the system using natural language.
Costs have two main parts: licensing (subscription) and implementation/services. Licensing prices broadly differ from region to region, while implementation charges depend on customization, optimization, and Business Central support requirements.
Business Central is highly secure, as it runs on the Microsoft Azure cloud platform with enterprise-grade protections. Security is managed at the platform level by Microsoft (reducing your burden), while you control user-level access and policies. It is generally considered more secure and compliant than most on-premises legacy systems when properly configured.
180, Talmadge Road, Unit# 332, Edison (NJ) 08817 USA
Phone : +1-800-860-6531
Email: [email protected]
10, Anson Road # 22-02, International Plaza 079903 SGD
Phone: +65-98-357-694
Email: [email protected]
B-52, IT Park Badwai, Bhopal (MP) 462036 IND
Phone:+91-9302-980-560
Email: [email protected]
180, Talmadge Road, Unit# 332, Edison (NJ) 08817 USA
Phone : +1-800-860-6531
Email: [email protected]
10, Anson Road # 22-02, International Plaza 079903 SGD
Phone: +65-98-357-694
Email: [email protected]
B-52, IT Park Badwai, Bhopal (MP) 462036 IND
Phone:+91-9302-980-560
Email: [email protected]
