Case Study Renodis – Telecom & Mobility Management

Renodis Case Study
Ted Hanson

IT Director
Minneapolis, USA

Usability & Design

Conceptual Analysis



UI Development

We have been working with Soluzione for 5 years, from initial implementation through accommodating constant business-driven changes in our systems and multiple major software upgrades to support the unique set of services Renodis provides our clients. In my long career of systems development, consulting and management, I cannot think of a better and more responsive partner to work with. We appreciate the long-term relationship, exceptional results and trust that Soluzione has built with Renodis.

The Situation

Selective Business Analysis & Functional Design, Custom Reports and Dashboards, CRM Customization & Implementation, Web Portal Development and integration with Service Now.

The Solution

Renodis evaluated multiple solution providers and selected Soluzione due to the depth of business understanding, technical expertise and their vision.

Soluzione used a consultative approach and carried out complete software development life cycle (SDLC) detailing immediate and future requirements. The overall execution was then strategically broken in phases.

Soluzione developed cloud based CRM solution based on Microsoft Dynamics CRM Online and external Web Portal on Windows Azure. These included:

  1. Core CRM Customization such as Entities, Workflow, Plugins etc.
  2. Extensive SSRS reports and Dashboards
  3. Configurable Web Services for S2S integrations
  4. Easy & Collaborative information sharing with various stakeholders
  5. Windows Azure based Client Portal.

The Result

  1. Integrated, Collaborative and Insightful system
  2. Enabling Renodis to provide enhanced services for their members
  3. Huge labor savings with increased productivity
  4. Cost Effective solution
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