3X Capabilities of lendmantra with AI and Automation
.NET Core | Node.js | Express.js | MySQL | Angular | Azure Machine Learning
About Project
lendmantra a lending management suite, designed for NBFCs to address the growing complexities of the financial industry. From the outset, the development of lendmantra was a collaborative effort between team lendmantra and Soluzione IT Services. This partnership combined lending stakeholders’ expertise with advanced technologies, including cloud computing, AI, and automation, to deliver a transformative platform for the financial sector.
- Banking
- India
- Loan Origination, Credit Scoring, Customer Onboarding, Loan Servicing
- Azure Bot Service, Azure Cognitive Services – Language Understanding (LUIS), Azure Cognitive Services – Text Analytics, Azure Cognitive Services – Form Recognizer, Azure Cognitive Services – Custom Vision, Microsoft Power Platform
About Client
lendmantra is a next-generation lending management platform built for NBFCs to streamline loan origination, loan management, credit scoring, and risk assessment. With a focus on AI and automation, lendmantra empowers financial institutions. They also offer add-ons that make the whole journey even feasible.
Challenges Addressed by Soluzione
Developing a lending management suite by just incorporating lending industry experts’ knowledge and digitalization is not enough to compete with existing solutions available in the market. Soluzione and lendmantra came together to address the following critical challenges:
- Automating the loan origination process
- Needed resources to make credit scoring capabilities intelligent.
- Need to have the combination of AI and automation to make resource-intensive processes efficient and deliver high-quality services to customers.
Soluzione’s AI Automation Solutions
To make things work team Soluzione used proven technologies such as Microsoft Azure’s AI ecosystem and Power Platform to deliver unmatched outcomes – transforming loan origination, credit scoring, onboarding, and servicing with innovative solutions:
- Automated Loan Origination
- Azure Bot Service:
- Deployed intelligent chatbots to assist customers through loan applications in real time.
- Automated the collection of required information, minimizing manual intervention.
- Azure Cognitive Services – Language Understanding (LUIS):
- Enabled chatbots to process and respond to customer queries with contextually accurate insights.
- AI-Driven Credit Scoring
- Azure Machine Learning:
- Designed predictive credit scoring models to analyze financial data, ensuring precise and data-driven decisions.
- Enhanced the ability to determine optimal loan terms, minimizing risks.
- Azure Cognitive Services – Form Recognizer:
- Automated data extraction from loan applications and supporting documents, reducing manual errors and increasing speed.
- Personalized Customer Onboarding
- Azure Cognitive Services – Text Analytics:
- Built personalized follow-up systems to send tailored updates and reminders, keeping customers informed and engaged.
- Azure Machine Learning:
- Predicted customer preferences, enabling proactive, customized onboarding interventions for a seamless experience.
- Efficient Loan Servicing
- Azure Bot Service:
- Created digital assistants to manage customer inquiries about loan servicing, providing instant, accurate responses.
- Azure Cognitive Services – Custom Vision:
- Enabled visual analysis of uploaded images and documents, ensuring precise and actionable support.
Impact Delivered by Soluzione AI Automation Services
- 40% increased accuracy in credit scoring with AI-based predictive models.
- 50% faster loan origination with automated workflows.
- Significant improvement in loan management turning existing process to digital with more effectiveness.
- Early recognition of default application.
- 30% increase in customer engagement.
- Reduced support burden.
"Working with Soluzione to power lendmantra with AI and automation has exceeded our expectations. Their team carefully understood our challenges and delivered innovative solutions like automated loan origination and AI-driven credit scoring. The results speak for themselves – faster processing times, more accurate risk assessments, and enhanced customer experiences. Thanks to Soluzione’s AI automation expertise, lendmantra is now a leader in transforming lending operations for NBFCs, delivering smarter, faster, and more efficient services."
Monika Vishwakarma
Director
180, Talmadge Road, Unit# 332, Edison (NJ) 08817 USA
Phone : +1-800-860-6531
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Phone : +65-98-357-694
B-52, IT Park Badwai, Bhopal (MP) 462036 IND
Phone : +91-9669-526-536