Microsoft Dynamics 365 Human Resources Consulting Services
Get Microsoft’s modern cloud HR management solution to transform HR from an administrative function into a strategic driver of business success.
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What is Microsoft Dynamics 365 Human Resources?
Dynamics 365 Human Resources is a cloud-based HR solution that helps businesses with routine staffing tasks, such as recordkeeping, process management, review, and automation. It covers areas such as recruitment, retention, training, performance review, and change management, serving as a centralized Human Resources Information System (HRIS) in an organization.
At Soluzione, we specialize in implementing and scaling Microsoft Dynamics 365 Human Resources. With deep expertise and proven experience, we help organizations build a connected, reliable, and future-ready workplace system. We cover all your Dynamics 365 HR needs, whether it’s customization, migration, ongoing optimization, system integration, or integration with other business systems you rely on.
Key Features of Dynamics 365 Human Resources

Key Benefits
- Enhanced employee experience results in higher engagement and satisfaction.
- Automate repetitive HR tasks while focusing on high-value strategic initiatives.
- Improved talent acquisition and retention by streamlining recruitment, onboarding, and talent management processes.
- Stay compliant with labor laws, regulatory requirements, and internal policies.
- Natively integrates with Microsoft 365, Power Platform, Azure, Dynamics 365 Copilot, and other business systems.
Planning to implement Dynamics 365 for HR?
If your HR processes feel scattered from onboarding to payroll and employee data then it’s time to bring everything into a single, connected HR management solution.
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Why Choose Us?
As a Microsoft Dynamics 365 Human Resources partner with deep Microsoft expertise, we help you successfully implement human resources solutions.
Microsoft Dynamics 365 Expertise
We have more than a decade of experience with Microsoft technologies, enabling us to offer proven expertise in Microsoft Dynamics 365 ERP and CRM implementations.
Around-the-Clock Support
Our global delivery of the Microsoft Human Resource management system ensures round-the-clock support across different time zones, hence our team remains responsive and readily available.
End-to-End Ownership
At Soluzione, we take full responsibility for the entire project lifecycle of Dynamics 365 HR, so you receive a one-stop solution that minimizes risks and delivers maximum long-term value for your organization.
Flexible Engagement Models
We offer flexible engagement options, including onshore, offshore, and hybrid models, tailored to your scale and budget. This allows you to adapt dynamically to your customer service needs.
Industries We Have Served
Our Implementation Approach
Our work process is designed around real-world service workflows case handling, SLAs, escalations, and omnichannel interactions so agents can work efficiently.
Business Process Assessment
We start by understanding the case types, support channels, SLAs, escalation paths, and agent roles to align the solution integration, migration, and type as per business needs.
Configuration, Customization & Automation
We configure Human Resources using Microsoft best practices and apply only the relevant customizations for agents, supervisors, and managers.
Data Migration & System Integration
We help securely migrate historical cases, customer records, and knowledge articles while integrating Microsoft Dynamics 365 ERP with Microsoft-native or third-party systems for a unified service experience.
AI & Copilot Enablement
We enable relevant AI capabilities, such as Copilot-assisted case summaries, knowledge suggestions, sentiment insights, and intelligent routing, to make customer service smarter.
Testing & Go-Live
Now, to ensure everything works properly, our QAs perform rigorous testing and retest after issue resolution, leading to a smoother go-live of the ERP solution.
Continuous Support & Enhancement
Post-launch, we offer support for a specific period to monitor performance and, if required, enhance customization. While this support can continue for a lifetime if needed.
Microsoft Dynamics 365 Human Resources Pricing
Dynamics 365 Human Resources Self Service
$4.00
user/month, paid yearly
Self-service capabilities for employees and managers
See DetailsDynamics 365 Human Resources
$135.00
user/month, paid yearly
Explore the full application's capabilities and enhanced features.
See DetailsNote: These prices are subject to change. We suggest reaching out to our team for updated pricing and licensing details.
Get an Estimated Dynamics 365 Pricing
With our pricing calculator, you can check the estimated cost you will invest to serve your customers even better.
Dynamics 365 CRM Expertise Across Business Functions
Get an AI-powered sales CRM solution with our certified team who ensure complete support so the team can focus on closing deals.
Deliver your customers the best service in real time with personalized query resolution, actions, and recommendations.
Unify customer data to create a 360° customer view and drive personalized, data-driven engagement strategies.
Manage projects, resources, and financials in one system — from project planning to billing and delivery.
Optimize on-site service operations with intelligent scheduling, work order management, and mobile enablement.
Streamline finance, sales, supply chain, services, and manufacturing operations through this all-in-one AI-powered business management solution
Execute targeted campaigns, track engagement, and align marketing activities with sales using a Dynamics-native marketing automation solution.
What Our Customer Says?
Frequently Asked Question
Microsoft Dynamics 365 Human Resources modernizes HR operations by automating routine administrative tasks such as recordkeeping, workflows, and approvals. It centralizes employee data, provides self-service capabilities, and offers powerful analytics. This enables HR teams to focus on talent development, employee experience, and data-driven workforce planning while improving efficiency and organizational agility.
Dynamics 365 Human Resources includes the following core capabilities:
-Employee Lifecycle Management (recruitment, onboarding, development, and offboarding)
- Leave and Absence Management
- Benefits and Compensation Management
- Performance and Goal Management
- Talent Development and Learning
- Employee and Manager Self-Service
- HR Analytics and Reporting
- Compliance and Workforce Management
- AI-powered assistance through Dynamics 365 Copilot
The implementation timeline of Dynamics 365 ERP solutions, such as HR, varies. For instance, smaller and straightforward deployments can typically be completed in a few weeks to a few months. Larger or more complex implementations involving multiple countries, extensive integrations, or significant process changes may take several months. Hence, to get a more accurate timeline, contact us to get a detailed assessment for a realistic timeline.
Yes. Dynamics 365 Human Resources offers strong integration capabilities. It includes a dedicated Payroll Integration API that enables seamless data exchange with external payroll systems. The platform also integrates natively with Microsoft 365, Power Platform, Azure, and Dynamics 365 Copilot. Additionally, it supports connections with various third-party HR and payroll solutions through standard APIs and connectors, ensuring consistent data flow across your HR and finance ecosystems.
Dynamics 365 Human Resources is built on Microsoft’s enterprise-grade cloud security framework. It provides robust data encryption (in transit and at rest), role-based access control, comprehensive audit trails, and compliance capabilities that help organizations meet global standards such as GDPR, ISO, and other regulatory requirements.
Dynamics 365 Human Resources supports data-driven decision-making through embedded analytics, real-time dashboards, and powerful reporting tools.
Yes. Dynamics 365 Human Resources is designed to support global and multi-country workforce management. It helps organizations manage employees across different locations with capabilities for localized compliance, multi-currency support, and consistent HR processes.




























