How to Use AI Builder in Power Platform to Automate Complex Business Tasks?

Is your business, even today, spending unnecessary time and resources on repetitive, manual tasks — processing invoices, updating records, sorting customer requests? If yes, then, probably it’s either unsure how to begin or unaware that Microsoft’s Power Platform AI Builder now makes this process faster and simpler — without requiring deep technical expertise.

In this blog, we’ll explore how businesses can utilize AI Builder in Power Platform to automate complex business tasks and enhance business efficiency. 

What is AI Builder in Microsoft Power Platform? 

AI Builder is a low-code capability within Microsoft Power Platform that enables businesses to easily create and deploy custom AI models. These models can be integrated directly into Microsoft Power Apps and Power Automate to automate processes, incorporate AI models into their operations, and extract information from Power Apps and Power Automate data. 

Microsoft Power Platform’s AI Builder is a robust AI business tool that helps companies develop AI models capable of reading documents, understanding text, collecting data, and making predictions. In short, they add intelligence to everyday apps and workflows.

How Does Power Platform AI Builder Help Automate Complex Tasks?

Businesses getting stuck in a conventional in-house operational process or outsourcing tasks is a dispersed, inefficient, and exorbitant process. Where the tech-driven world is working at a faster pace, Microsoft Power Platform AI builder is the key to automating complex tasks and allows businesses streamlined yet quick operations. As per Microsoft, “Businesses using Power Platform save up to 45% in process time.” How does it help businesses automate vague tasks with enhanced dynamic growth? Let’s learn about it!  

Automated Data Entry From Documents

Manually updating spreadsheets or databases from documents leads to errors and wasted time. AI builder helps businesses with automated data entry of structured or unstructured documents like invoices, forms, or contracts. This saves a lot of time for the operation team to focus on other crucial tasks, generate faster turnarounds, and process data with reduced manual error.    

Customer Services Chatbots with Text Classification

AI Builder enables businesses to develop savvy chatbots that provide real-time customer service and support. These chatbots are designed to understand and reply to consumer questions, handle vague issues, and even are able to refer issues to human representatives. Also, their integrated text classification ability allows chatbots to prioritise queries as per sentiment analysis. It helps businesses with improved customer service and retains a higher customer satisfaction rate. 

Smart Predictions with Business Data

To be future-ready, and an AI builder helps businesses with the same. It can predict outcomes or forthcoming demands such as stock requirements, customer demands, or sales trends. It uses historical patterns and business data to analyze the future possibilities that help businesses with smart decision-making and prepare for the abrupt future opportunities or challenges. 

Object Detection for Visual Tasks

Gone are the days when companies used to rely on a manual workforce for object detection. AI builders’ object detection model excels in identifying and counting objects even in images or video frames. It primarily streamlines operations by automating inventory, asset tracking, quality checks, and field inspections.

Automated Approval Workflows

Businesses that still consider the manual way of task approval often end up with delayed results. Whereas, Microsoft Power Platform AI builder allows businesses to design end-to-end approval workflows by combining Form Processing, Text Analysis, and Power Automate. Hence, be it budget, employee onboarding, or purchase requests, your documents can be easily scanned, validated, and approved seamlessly without requiring human intervention.  

Enhances Marketing Campaigns

With AI in a Power Platform, enterprises can analyze large volumes of digital data. Power Platform AI Builder uses sentiment analysis and keyword extraction to comprehend social media comments, reviews, or survey responses that allow businesses to gauge public perception and campaign effectiveness. Using this data, companies can identify what creates a greater emotional impact on their audience and enable them to design tailored marketing campaigns.

Improves HR & Recruitment Efficiency

Wasting hours to identify which candidate profile meets your company’s requirements the most is a daunting task. However, the scenario is different with the AI builder in Power Platform! It can efficiently automate the resume screening using text classification and entity extraction. It shortens the hiring cycle for companies and enables HRs with a quick filtering process of unqualified applications automatically. 

Handles Compliance and Risk Analysis

With automated operations, businesses often get skeptical about whether they can adhere to the constantly changing regulatory compliance. However, Power Platform AI Builder uses Form Processing and Entity Extraction models to read and process compliance documents, identify risks or gaps, and highlight missing or outdated information. Which means, AI in Power Platform not only brings efficiency but also ensures your long-term sustainability in the digital landscape. 

Is AI Builder Alone Enough?

Even though AI Builder makes the “how” easier to understand, the “who” is what really matters. To drive real impact, businesses need to ensure strategic alignment — so that AI models are designed around actual business needs and integrated with Power Apps, Power Automate, Dataverse, and even Microsoft Dynamics 365

That’s why working with experienced Power Platform consultants makes a difference. It takes care of everything, whether your goal is to integrate with tools like MS PowerApp, SharePoint, and Dynamics 365, automate workflows in different departments, or create a custom app using PowerApps development. They align the Microsoft Power Platform with your objectives, procedures, and long-term vision. 

The Takeaway

AI Builder helps bridge the gap between human intent and machine intelligence in a world where time is money and data moves more quickly than decisions. Microsoft Power Platform AI Builder not only helps businesses automate tasks, but also transforms how companies function, resolves issues, and grows with a purpose. Be it processing quick invoices, making decisions based on customer feedback, or planning your next business move, AI Builder streamlines complex tasks without sacrificing their quality or control. Moreover, the best part is that you can be from a non-tech background and still utilize the true potential of AI Builder.

If you are ready to move this potential to practice, then Soluzione is at your rescue. We are a reputable Microsoft partner that utilizes Power Platform to help companies develop, customize, and scale AI-powered solutions, enabling you to automate tasks that slow you down and focus on those that drive you forward.

As you lead the vision, let AI manage all the challenging tasks on your behalf. Connect our experts now to discuss a strategy for a successful business in the modern world. 

Read More: https://www.solzit.com/blog/

Frequently Asked Questions

It automates tasks like reading documents, classifying emails, detecting objects in images, and predicting outcomes, saving time, reducing manual work, and improving accuracy.

Common automations include:

  • Invoice processing
  • Customer support ticket sorting
  • Inventory tracking
  • Lead scoring
  • Resume screening
  • Document classification

Yes. You can train custom models using your own data to meet specific needs like industry documents, workflows, or predictions unique to your business.

  • No-code automation
  • Faster operations
  • Fewer errors
  • Lower costs
  • Smart, data-based decisions
  • Scalable for all business sizes

Data is encrypted and stored securely within Microsoft’s cloud (Azure). AI Builder complies with global standards like GDPR, ISO, and HIPAA, and access is fully controlled by your organization.

Nikhil Gahlot

linkedin Nikhil Gahlot, Soluzione's visionary Chief Technology Officer, brings over 22 years of expertise in tech innovation, product development, and CRM transformations. With a stellar background at Mahindra Satyam and Microsoft, he leads Soluzione, propelling the organization to reshape lending through advanced cloud, AI, and ML technologies. Nikhil is a trailblazer in pre-sales, solution development, and entrepreneurship, and his leadership fuels innovation and revolutionizes the digital era.

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