Achieved Unified Telecom & Utility Management
Microsoft Dynamics 365 | .NET Core | Angular | Soluzione AddOns
About Project
Renodis, a Minneapolis-based leader in telecom and utility expense management, engaged Soluzione IT Services to replace siloed systems with a modern, integrated platform. Built using Dynamics 365, .NET Core, and Angular, the solution is also enhanced using Soluzione’s in-house add-ons to simplify billing, auditing, and stakeholder collaboration.
- Telecom & Utility Management.
- Minneapolis, USA
- CRM Implementation, Portal Development, Expense & Invoice Management, Analytics/Reporting, Workflow Automation
- Dynamics 365, .NET Core, Angular, Soluzione AddOns (Kanban Board, Activity Timeline Accelerator)
About Client
Renodis is a top-tier telecom and utility managed services provider, delivering everything from expense oversight to strategic consulting. With solutions spanning networking, wireless, mobility, and hospitality utilities, they help clients reduce telecom costs by up to 50% and energy intensity by 33%—all with an 84 NPS score.
Challenges Faced by Renodis
- Multiple disconnected systems managing telecom, utility, and mobility data.
- Manual expense reconciliation and billing are prone to error.
- Limited visibility into real-time usage and expense trends.
- Static client communications lack transparency.
- Need for scalable infrastructure to support rapid growth and geographic expansion.
Solutions Soluzione Provided
- Dynamics 365 CRM Backbone: Standardized client and expense management workflows within a unified CRM.
- Angular-Based Portal: Delivered a responsive portal giving clients and internal teams live access to usage data, invoices, analytics, and expense reports.
- .NET Core Workflow Automation: Automated data ingestion, expense approvals, reconciliation, and billing triggers using secure integrations.
- Soluzione AddOns Deployment :
1. An interactive Kanban Board for real-time task management.
2. Activity Timeline Accelerator for enhanced auditability and compliance. - Advanced Dashboards & Reporting: Leveraged SSRS and Power BI to provide actionable insights on telecom, utility, and mobility metrics.
- Scalable, Secure Architecture: Built to support ongoing expansion, new service lines, and enterprise-grade SLAs.
Impact Delivered
- A unified, collaborative ecosystem replacing legacy tools and spreadsheets.
- Reduced manual billing and reconciliation by automating core workflows—saving time and reducing errors.
- Greater transparency with self-serve portals and live dashboards for clients.
- Deeper insights via real-time analytics, enabling proactive expense management.
- Fully scalable solution supporting fixed and mobile services across national and international portfolios.
We have been working with Soluzione for 5 years, from initial implementation through accommodating constant businessdriven changes in our systems and multiple major software upgrades to support the unique set of services Renodis provides our clients. In my long career of systems development, consulting and management, I cannot think of a better and more responsive partner to work with. We appreciate the longterm relationship, exceptional results and trust that Soluzione has built with Renodis.
Ted Hanson
IT Director, Renodis Telecom, USA
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