Business Development Director
GoFundraise
Sydney, Australia
Soluzione has been fantastic to work with on the update of our CRM. We operate in an ever-changing, fast-paced industry where developing innovative, dynamic technology solutions is critical. Soluzione have delivered on every aspect of this and we’d recommend working with them to any business.
The Situation
In good or bad economic times non-profit organizations face several challenges. They are constantly seeking new funding sources, maintaining relationships with existing donors and holding the line on operational costs. All while trying to deliver high-quality services. GoFundraise had all these problems and needed a solution fast!
The Solution
Our comprehensive solution is based on Microsoft Dynamics CRM. It is one of the most advanced yet simple and affordable solutions in the market today for not-for-profit organizations. The flexible architecture and multiple integration options help to decrease development time. And a familiar Microsoft environment help in lowering training costs and increase speed in user adoption. It is easily scalable and takes advantage of a choice of deployments such as cloud or on-premise, including easy mobile access to boost productivity. organizations
The Result
With our CRM Consulting, we helped deliver GoFundraise’s exceptional customer experience. We combined business consulting and technologies to help identify and manage customer segments, foster customer-satisfying behavior and implement customer-centric strategies, supporting processes and tools.